A recent study reveals that apparel accounted for 62 percent of returned gifts last Christmas, as noted by Yahoo! Shine. Other less-favorable gifts include:
Toys and Games (16 percent)
Electronics (14 percent)
Kitchen and Bath Items (13 percent)
Cosmetics and Beauty Products (10 percent)
Jewelry and Watches (10 percent)
Returns and exchanges don’t just take place after the holidays either. In fact, many shoppers waited in customer service lines to return gifts ahead of the holiday. Prior to this past weekend, personal electronic devices were among the most-returned items. Twenty-seven percent of people returning electronics admit that they wished they hadn’t even bought them in the first place.
Yahoo! Shine reports that retailers are expected to take in about $469 billion during the holiday season — this means they’ll be losing about $46.4 billion.
The opinions expressed are solely those of the author and do not necessarily reflect the views of XFINITY.