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9. “I’m sorry you’re upset.”

When you find yourself frustrated with a friend or a close family member who didn’t take your advice, you desperately want to say something like “I told you so” or “That was a dumb thing to do.” Don’t. Dishing out criticism won’t change a thing. A compassionate response will help you both move forward.

The opinions expressed are solely those of the author and do not necessarily reflect the views of Comcast.

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