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10. “Let me get back to you.”

Everyone needs a prepared comment to delay a response when he or she is put on the spot. For example, a cousin suggests you prepare a main course for her potluck Christmas party for 20 people or the president of the PTA picks you to head a committee for a year. Keep this line handy at all times, especially during the holiday season. If you don’t want the person to feel as if she is being dismissed, give her a time when she can expect a response: “Let me get back to you by tomorrow afternoon.” And then make sure that you do.

The opinions expressed are solely those of the author and do not necessarily reflect the views of Comcast.

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