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8. Souvenir Items

Many restaurants -- chain restaurants, in particular -- make a lot of money selling souvenir items in addition to food. One source with 23 years of experience as a waiter, bartender and supervisor at a popular restaurant chain says that customers often don’t want to feel like they’re being pushed to buy a souvenir, though. So when the source (he asked not to be named to protect his employment prospects in the industry ) asks patrons whether they want a small or large cocktail, he tells them that they get to keep the glass if they order a large. Usually, he says, they go for the large.

(Credit: Bob Ingelhart/Getty Images)
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The opinions expressed are solely those of the author and do not necessarily reflect the views of Comcast.

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